King keg has suddenly split!

[OldThumper]

Hi all,

My bottom tap KK has very recently split near the bottom, squirting out a fine spray of beer under pressure. Having emptied the barrel I can see there is 4 inch long split and on the opposite side of the barrel the plastic also looks like it will do the same soon as it looks thinner and has many tears appearing. I assume this a design fault and as the barrel is about 3-4 months old I am wondering if it is under some sort of guanrantee, although I doubt I have the receipt anymore.

Has anybody else experienced this sort of thing and managed to get a free replacement?

I have been using the barrel for the last 3 to 4 months fine and during this time I imagine the pressure inside the barrel has gradually been forcing the tear in the weakened plastic. It looks a bit like somebody has run a Stanley knife down it.

I will phone the home brew shop tomorrow and then possibly Youngs (who I think make them?) and see what they say.

Cheers.

[Horden Hillbilly]

Iirc, new king kegs come with a years guarantee.

[Titanium Tone]

Take it back to the HBS i feel sure they will exchange it for you. I had a simalar problem with a KKTT the cap would not seat properly and i could not get a seal my HBS changed it no problem. TT.

[OldThumper]

thanks guys.

Are they obliged to change it if I cannot give a receipt?

[jubby]

No, if you don't have proof of purchase they are not obliged to replace it. If you have a bank statement with the homebrew shops debit date, that might help.

[Titanium Tone]

If it's only a few months old and you went into the shop to purchase it hopefully they will remember you.TT.