Great Customer Service - The Homebrew Company Ireland

[Hippo]

YEP - agree with above - buyer beware - been waiting 4 weeks tomorrow, since I placed my order for in stock (now out of stock goods)

[Spud395]

Also my supplier of choice, great service and stock.

He's also a brewer himself, I think this goes some way to explain the lengths to get things right.

[Loafman]

Placed my order on Wednesday and it arrived today (Friday). Couldn't be happier, all items present and no dented cans! I'm a happy chappy! What a fab service.

[Wonky]

Ordered on 23/12/11 and cancelled my order today so ofF to local HB shop where I should have gone in the first place!
So that's a result in my opinion.

[PhilNotts]

ordered everything after the cut off point Wednesday and well,we know what happened after that,but received my parcel today.


it does look like its gone through the wars....................only joking was in great condition. Slight little dint in the coopers can but nothing major.

Also had an extra bag of crushed crystal malt as promised as shaun though i might not have a crusher and ordered the wrong thing,and he would be right.

now to brew everything tomorrow morning,woohoo

[fatbelly]

My order arrived today.

[rorymullan]

I'm from Northern Ireland and this shop is great. Next day delivery every time i've ordered.

Free delivery over £70, and as it's in Ireland, I don't have to pay a load extra for it to get here like all the UK based companies.

Plus it's cheap.

If you're a kit brewer try some of their full extract kits. These are around the same price as a coopers kit + lme, but imo blow them away:

http://www.thehomebrewcompany.co.uk/bee ... 1_211.html

Cheers Shane!

[tazzymutt]

I've used them a number of times. Prices are always keen, delivery is always fast and advised in advance by SMS, Shane is always responsive if I have questions and the cans are always dented when received . That last one may sound like an issue but:

i) The contents are fine, dents don't matter
ii) My Mrs assumes that I've bought damaged stock and so got an extra discount. As a result I get kudos for being frugal

Happy brewing,


Ian.

[Stomach]

Just to clarify things, this thread is about the good service received from a company called The Homebrew Company, who are based in Ireland and have UK and Irish websites here:

http://www.thehomebrewcompany.co.uk

http://www.thehomebrewcompany.ie

The negative comments in this thread are about a different company with a very similar name that we don't discuss on these forums for the reasons explained by Jim here:

viewtopic.php?f=4&t=21760

Thats not the same company that I think it is, is it? are they trading again?

[duffymoon]

Thats not the same company that I think it is, is it? are they trading again?

It's not the dodgy one we're not allowed to mention, if that's what you mean!?

[Stomach]

Thats not the same company that I think it is, is it? are they trading again?

It's not the dodgy one we're not allowed to mention, if that's what you mean!?

Ah right, so its another poor one from Essex then?

[tazzymutt]

Thats not the same company that I think it is, is it? are they trading again?

It's not the dodgy one we're not allowed to mention, if that's what you mean!?

Ah right, so its another poor one from Essex then?

No. I don't know the company you are thinking of, but if you click the link in the first post of this thread it will take you to the website and clicking the "Contact us" link will provide this:

Brewmount Limited Trading as THE HOMEBREW COMPANY

Email: sales@thehomebrewcompany.co.uk is the best way to contact us. We will respond to all emails immediately. Leave a number and we can call you back.

P: 00353 852711924

Please leave message and we will get back to you if unanswered.

Write : Unit 12A, The Bay Road Business Park, The Bay Road, Mountmellick, Co. laois. Ireland.

That meatspace address is certainly not in Essex . I believe this is the supplier Ditch uses (though I may be wrong).

Happy brewing,


Ian.

[floydmeddler]

Will defs give these guys a go. Be nice to know I'm supporting my brothers back home!

[Redimpz]

just to finally clarify things:-
the company based on Bay rd, Mountmellick, Co laois, Ireland.
They are the good ones?
All this talk of Essex has muddied the waters.

[Lars]

I'm in Ireland and these guys in mountmellick , co Laois are an excellent supplier http://www.thehomebrewcompany.ie/
I've been buying from them for a few years now and they've provided a flawless service.