Severn Trent Water report really useful...not.

[Jolum]

As I wrote this in the wrong place (naughty, naughty), I'll just paste what I wrote here

Why are Severn Trent so utterly crap . Everything that I've read (mostly on this forum) about what you need to know from the water report doesn't appear on Severn Trent's. Is it worth pursuing them by phone\post or are they just as (un)helpful as their online report. Has anyone got a sensible answer from these doughnuts?

[rick_huggins]

Buy an alkalinity kit from a pet shop; I had the same trouble

[Jolum]

Btw, I've ordered an Alkalinity test kit (as per Chris' video )

[Jolum]

Haha, Rick you beat me to it.

[MARMITE]

Write to them and ask for the calcium and magnesium figures the rest can be picked up from their schedule 4 report available online.If you don't get an answer first time put in a complaint they will have to reply according to their complaints procedure. Alkalinity can be worked out by deduction and confirmed using Daab's test kit if it is still available

[Jolum]

Write to them and ask for the calcium and magnesium figures the rest can be picked up from their schedule 4 report available online.If you don't get an answer first time put in a complaint they will have to reply according to their complaints procedure. Alkalinity can be worked out by deduction and confirmed using Daab's test kit if it is still available

Thanks will write to them and see what fun reply I get, will post here for your enjoyment

I'm not doing them anymore but the salifert test alkalinity/kh test kit is almost as good. Avoid other kits, some can be very inaccurate and worse than guessing.

Hi Chris, yes I think it's the same one, got it off fleabay for around £9 delivered.


Will give it a spin as soon as SWMBO stops giving me jobs to do