Whats the hop shop like

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johnmac
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Post by johnmac » Fri Nov 16, 2007 7:00 pm

If you don't mind paying a little more, HopShop can't be faulted IMO. If they matched the prices of H+G / Leyland, they'd sell more stuff than them, I suspect.

greybeard54

Post by greybeard54 » Fri Nov 16, 2007 8:24 pm

The Hop Shop will send out any quantity of Grain you want. I ordered 10Kg in 5Kg lots and this was dispatched without question, not just the 500g, 3kg or 25kg sizes on their website. You just have to ring them and ask!!
Always had good service from them.

Vossy1

Post by Vossy1 » Fri Nov 16, 2007 8:33 pm

I forgot to add in my other post that I think John at the Hop & Grape is very reactive in his equipment stocking and IMO has the best array of equipment presently available in any shop in the UK 8)

retourrbx

Post by retourrbx » Fri Nov 16, 2007 9:20 pm

I like leylandhomebrew.com... been to the shop - great people, service is fine

Barley Bottom is also excellent - nicer than buying from a shop tbh

soilboy

Post by soilboy » Mon Nov 19, 2007 3:09 pm

And the winner is...

Hop Shop

29 items (including over 30kg malt) arrived from Hop Shop at around 2pm today (monday). Still waiting to hear from H&G about payment.

delboy

Post by delboy » Mon Nov 19, 2007 3:19 pm

soilboy wrote:And the winner is...

Hop Shop

29 items (including over 30kg malt) arrived from Hop Shop at around 2pm today (monday). Still waiting to hear from H&G about payment.
No real surprises there then :D

soilboy

Post by soilboy » Mon Nov 19, 2007 3:27 pm

Minutes after posting that last message got a call from H&G (maybe they read the forum!! :lol: ). I gave them my payment details and they will ship my items (only 3) today.

Curious Brew

Post by Curious Brew » Mon Nov 19, 2007 4:15 pm

Vossy1 wrote:I forgot to add in my other post that I think John at the Hop & Grape is very reactive in his equipment stocking and IMO has the best array of equipment presently available in any shop in the UK 8)
Reactive or proactive? :? :wink:

Vossy1

Post by Vossy1 » Mon Nov 19, 2007 9:54 pm

Reactive or proactive?
Both...despite what managers tell you :lol:

louthepoo

Re: H&G vs HopShop race update

Post by louthepoo » Tue Nov 20, 2007 11:00 am

soilboy wrote:48 hours after ordering received this from H&G
Hi,

Thanks for the order.

Due to the volume of orders received we are taking 2-3 days longer than normal to get orders despatched. If you have a deadline you require your order by please let us know.

Because of a problem that keeps occurring with some orders, that our web site people can’t solve, we did not receive your payment details. They have been ‘bounced’ back to you.

When your order is ready for despatch I will ‘phone for the payment details or if you have a deadline you need the order by please let me know.

Sorry for any inconvenience caused.
Haven't heard from Hopshop yet (I'm assuming no news is good news).
I've had that e-mail from H&G every single time i've ordered off them and never had an order come through as a whole! not using them again unless i have to!!

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Aleman
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Post by Aleman » Tue Nov 20, 2007 3:18 pm

I've never had that particular email, but have had one saying that they are very busy. I just plead that I get such a limited opportunity to brew that I need the order asap (I generally give a date , In fact I generally order well in advance of any brewing), and I normally recive the order before the planned brew and as one lot . . . . Well two or three parcels in one delivery (50Kg of grain :) )

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