KEG KINGDOM

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Eclipse9101
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KEG KINGDOM

Post by Eclipse9101 » Mon Dec 31, 2018 6:59 pm

I can't get in touch with keg kingdom. Bought 2x brew pump 3000's a while back. One has died and the seals have also perished. I sent numerous emails with no response. Also tried the phone numbers on the website with no answer...

Today it seems the website has gone down...?

Does anyone know how I can get some help with this?

Cheers

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themadhippy
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Re: KEG KINGDOM

Post by themadhippy » Mon Dec 31, 2018 8:29 pm

do you meen https://www.kegkingdom.co.uk/ as thats working fine here
Warning: The Dutch Coffeeshops products may contain drugs. Drinks containing caffeine should be used with care and moderation

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alexlark
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Re: KEG KINGDOM

Post by alexlark » Mon Dec 31, 2018 8:37 pm

Yea I just checked that URL too. All ok

Eclipse9101
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Re: KEG KINGDOM

Post by Eclipse9101 » Mon Dec 31, 2018 9:30 pm

Ahh right. It was down yesterday. I've emailed and called multiple times with no response :(

Secla
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Re: KEG KINGDOM

Post by Secla » Mon Dec 31, 2018 9:40 pm

Perhaps there closed for Christmas/new year

Eclipse9101
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Re: KEG KINGDOM

Post by Eclipse9101 » Tue Jan 01, 2019 10:58 am

Been sending emails for the past month and no reply :(

f00b4r
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Re: KEG KINGDOM

Post by f00b4r » Tue Jan 01, 2019 5:39 pm

Try through Facebook, apparently he is a bit more responsive through that.

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LeeH
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Re: KEG KINGDOM

Post by LeeH » Tue Jan 01, 2019 7:16 pm

Don’t know why folks us him tbh.


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Paddington
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Re: KEG KINGDOM

Post by Paddington » Wed Jan 02, 2019 1:14 am

Only heard about this place today and was thinking of buying some stuff, I don’t think I’ll bother now. Not much use if he only answers on Facebook as I’m not on it.

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LeeH
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Re: KEG KINGDOM

Post by LeeH » Wed Jan 02, 2019 5:43 am

Brewkegtap provides a reliable and quick service.


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Heron1952
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Re: KEG KINGDOM

Post by Heron1952 » Wed Jan 02, 2019 11:06 am

LeeH wrote:
Wed Jan 02, 2019 5:43 am
Brewkegtap provides a reliable and quick service.


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Paddington
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Re: KEG KINGDOM

Post by Paddington » Wed Jan 02, 2019 12:07 pm

Just had a look at them, they look very good.

sbond10
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Re: KEG KINGDOM

Post by sbond10 » Wed Jan 02, 2019 2:17 pm

There was a thread on the home brew forum about him and he said he'd been off sick and he back now and promised better service. This was in November guessing he's still as bad.

The pump is the mp15 RM id be interested if you find anyone selling spares for um

Eclipse9101
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Re: KEG KINGDOM

Post by Eclipse9101 » Sun Jan 27, 2019 10:58 am

Well about 25 emails and many ignored messages later I finally got a replacement for faulty item. Managed to resolve the problem in the end and Matt has been very helpful.

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LeeH
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Re: KEG KINGDOM

Post by LeeH » Mon Jan 28, 2019 8:31 pm

Doesn’t sound very helpful to me.


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