That sounds unfortunate; its also completely the opposite to my experience as when I had a small problem with my cylinder he responded almost instantly and offered to replace it FOC without quibble - complete with gas even though I'd almost emptied the original. he's also responded fast, with replacements, to a couple of issues I had with poppets and O-rings. The regulator I got from him a couple of years ago was also cheaper than most and has been faultless so far. Clearly your experience has been very different though, so its sad to hear things haven't gone well for you.testtube wrote:Norm's cylinder's are great, badly reconditioned fire extinguishers.. really good, the valve goes in a rather large dangerous hiss, wake's u up it does.. after a few month's... you email him and he just ignore's you.. £45 down the pan.. w*** and TWAT come's to mind.. Oh and my psi reg I got off him has packed up as well, so far in test it hurt's... BAD..
Cheers
kev