New Grainfather question
New Grainfather question
Hi all. First off, can't see that this has been asked or any info on it.
I just received my Grainfather from Balliihoo, they had a promo code so got it sub £530, which was why I pulled the trigger. Just opened it all up and there are visible scratches on the inside of the main unit (not grain basket) just above where the temp probe is, but in the opposite direction. There are also some dents on the putter part of this, two in total. Should it be shipped like this, I only ask as can see some marks where they have pressed the pipe work on etc.
Also my discharge pipe and thermometer probe cover came assembled to the unit. Is this normal for the newer models
So I guess what I am asking is whether or not this is normal, would take photos, but they don't come out very well.
Thanks
John
I just received my Grainfather from Balliihoo, they had a promo code so got it sub £530, which was why I pulled the trigger. Just opened it all up and there are visible scratches on the inside of the main unit (not grain basket) just above where the temp probe is, but in the opposite direction. There are also some dents on the putter part of this, two in total. Should it be shipped like this, I only ask as can see some marks where they have pressed the pipe work on etc.
Also my discharge pipe and thermometer probe cover came assembled to the unit. Is this normal for the newer models
So I guess what I am asking is whether or not this is normal, would take photos, but they don't come out very well.
Thanks
John
Re: New Grainfather question
530! was it discounted because of the damage or a display model?
I see they are selling it for 699?
I see they are selling it for 699?
Re: New Grainfather question
Hmmm, it certainly wasn't listed as damaged, it was £579 originally as had the older style controller, but they had a 10% discount code for May for the entire site. I guess, it won't ruin the overall experience of the Grainfather, just was hoping for it to be near enough perfect. I will ring them tomorrow and find out.
On a side note, most images show the black base as having a switch for mash and boil, this one just has the standard off and on and the mash boil is on the control unit. Is that a feature of the mk2 or mk3 models?
Thanks
On a side note, most images show the black base as having a switch for mash and boil, this one just has the standard off and on and the mash boil is on the control unit. Is that a feature of the mk2 or mk3 models?
Thanks
Re: New Grainfather question
On the most recent one I have with connect there is just an on off switch on the base
Re: New Grainfather question
Thanks, I assume I have the same. Was the discharge pump installed on yours?ciderhead wrote:On the most recent one I have with connect there is just an on off switch on the base
Thanks
- goldthirst
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Re: New Grainfather question
The discharge pump was pre-assembled on my Grainfather when I got it at the end of March. I do have a very small dent lower down on the outer shell but I didn't find any scratches. Mine also has the newer controller and just the one switch.
- Hairybiker
- Hollow Legs
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Re: New Grainfather question
If it has the older controller then it should have a 2 way switch on the base of the unit for mash/normal as the controller only switches it on doesn't control the power.
Re: New Grainfather question
Update for anyone that cares:
Spoke to Balliihoo, who have been exceptionally great with after care. It should not have been shipped like that, it was unopened by them, which I believe as it was immaculately sealed. They have my photos and are going to chase Grainfather directly for me (or whoever supplies them).
Would highly recommend them.
Spoke to Balliihoo, who have been exceptionally great with after care. It should not have been shipped like that, it was unopened by them, which I believe as it was immaculately sealed. They have my photos and are going to chase Grainfather directly for me (or whoever supplies them).
Would highly recommend them.
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- Telling imaginary friend stories
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Re: New Grainfather question
Fwiw My Mk1 G/f arrived fully assembled apart from the recirculation pipe which needed anchoring with a single nut/screw..
internal scratches can be made very easily simply pulling a full wet grain tube up/out for a sparge.. you may want to attend to the grain tube feet/standoffs with a file to deburr sharp edges to minimise this.. (that may just be a mk1 issue tho..)
internal scratches can be made very easily simply pulling a full wet grain tube up/out for a sparge.. you may want to attend to the grain tube feet/standoffs with a file to deburr sharp edges to minimise this.. (that may just be a mk1 issue tho..)
ist update for months n months..
Fermnting: not a lot..
Conditioning: nowt
Maturing: Challenger smash, and a kit lager
Drinking: dry one minikeg left in the store
Coming Soon Lots planned for the near future nowt for the immediate
Fermnting: not a lot..
Conditioning: nowt
Maturing: Challenger smash, and a kit lager
Drinking: dry one minikeg left in the store
Coming Soon Lots planned for the near future nowt for the immediate

Re: New Grainfather question
Thanks Fil. Will see how I get on.
Further update on this. Balliihoo have told me it was a displayed at some point and have given me some cash back as a sorry and good will gesture- which I wasn't expecting. All in all I have been very impressed with the customer care that they have shown and will definitely order from them again.
John
Further update on this. Balliihoo have told me it was a displayed at some point and have given me some cash back as a sorry and good will gesture- which I wasn't expecting. All in all I have been very impressed with the customer care that they have shown and will definitely order from them again.
John
Re: New Grainfather question
Sounds like a new model unit that has had an old controller fitted to it,mine is a first generation model with the dual switch on the base,i had to assemble mine completely from the box-maybe it was a new model one that was a display item that got scratched so they sold the new controller and fitted and old controller they had in stock.



Re: New Grainfather question
Perhaps Nibber. Anyway I tested it and it works so all happy here!
Thanks all. Planning my first brew for tomorrow, can't wait.
Thanks all. Planning my first brew for tomorrow, can't wait.
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- Telling imaginary friend stories
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- Location: Cowley, Oxford
Re: New Grainfather question
Alls well that ends well
as my ol Mam would say.. enjoy brew #1 with the g/f,
just take time scooping grain in neatly, mash in well, and give the top plate an extra shove down
ps a spray of starsan lubricates the grain tube allowing an easy slip down of the silicone gasket on the bottom tube plate, it can be a b*gger sticking and catching on the tube wall hooking itself off its place without the starsan lube..

just take time scooping grain in neatly, mash in well, and give the top plate an extra shove down

ps a spray of starsan lubricates the grain tube allowing an easy slip down of the silicone gasket on the bottom tube plate, it can be a b*gger sticking and catching on the tube wall hooking itself off its place without the starsan lube..
ist update for months n months..
Fermnting: not a lot..
Conditioning: nowt
Maturing: Challenger smash, and a kit lager
Drinking: dry one minikeg left in the store
Coming Soon Lots planned for the near future nowt for the immediate
Fermnting: not a lot..
Conditioning: nowt
Maturing: Challenger smash, and a kit lager
Drinking: dry one minikeg left in the store
Coming Soon Lots planned for the near future nowt for the immediate

- Hairybiker
- Hollow Legs
- Posts: 350
- Joined: Tue Oct 14, 2014 10:28 am
Re: New Grainfather question
However IF there is NO mash switch then watch your mash temp carefully, as I suspect it will fluctuate wildly. You may even have to enter a lower temp to compensate.
OR buy a new controller with the money you have saved.
See how the first brew goes anyway.
OR buy a new controller with the money you have saved.
See how the first brew goes anyway.
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- Even further under the Table
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Re: New Grainfather question
Well the current picture on the GF site, with the new controller looks like it still has the two way switch, i.e. Normal, (2kW) and Mash, (500W). It's white instead of the black one I have on my model, but otherwise no change.
EDIT: Having said that I've just read the current operation instructions, they make no mention of the switch, neither is it visible on the diagram or parts list. So it looks like they may indeed have ditched it.
EDIT: Having said that I've just read the current operation instructions, they make no mention of the switch, neither is it visible on the diagram or parts list. So it looks like they may indeed have ditched it.
Best wishes
Dave
Dave